How can we help?
Found a bug, stuck on an import, or have an idea for the app? Email is the support channel, and a real person reads it.
What to include
- Your device model and operating system version
- A short description of the issue
- Steps to reproduce the problem if relevant
- Screenshots or screen recordings if they help explain the issue
Common questions
What can I import?
PDF and EPUB files, from the Files picker or a cloud file provider such as iCloud Drive or OneDrive, and web articles by pasting a link. You can also send a link or a PDF to SwiftBrief from the share sheet; EPUBs are imported through Files. Other file types are not supported.
A web article came in with missing or jumbled text
Webpages are extracted into readable text, and some sites do not extract cleanly. If a particular page fails, send us the link and we will take a look.
I don't see the Summarise option
Summaries use Apple Intelligence on your device. They are only available on devices that support Apple Intelligence and where it is enabled in Settings.
Does my library sync between devices?
No. There is no account or cloud sync. Each device keeps its own library, reading progress and stats, which is what keeps everything private.
Which devices does it run on?
iPhone and iPad on iOS 18 or later, and Mac with Apple silicon on macOS 15 or later.
Common reasons to contact support
- Importing documents
- Reader controls or playback questions
- Unexpected app behaviour or crashes
- Feature requests and product feedback
We aim to respond as quickly as practical.